Tips & Support

Find here all the help you need if you were involved with a scam. From prevention to reporting and what to do after being scammed, including how to get your money back.

Common Sense: Too good to be true When looking for goods online, a great deal is an obvious reason to pick an online shop. A Gucci bag for
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Identity theft is one of the fastest growing crimes worldwide. Your identity consists of delicate pieces of information such as your Social
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First of all, we are sorry that you have been scammed. Unfortunately, we cannot help you get your money back directly as we do not have the skills
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If you paid with Paypal the procedure to get your money back differs depending on the situation:​ Product not received: If you purchased
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If you have paid with a credit card you may be entitled to do a chargeback. ​ A chargeback from your credit card company gives you a refund when
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If you were the victim of a fraud and you paid via direct wire or bank transfer, your bank might be able to help you get your money back.​ The
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Our recommendation, in general, is to never pay with bitcoin or another cryptocurrency. It is impossible to unilaterally reverse transactions once
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When an Unauthorized Transaction (as defined below) occurs in your account, Alipay will provide some compensation for your every eligible
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