Asked a question about a washing machine in Google and this site came up as a suggested result. A Pop up screen with AI customer service popped up and asked me my question I answered and she said would charge me £1 for membership to ask plumbers. Just charged me £1 and although transaction came through immediately on Google Pay, the Justanswer website froze saying "processing transaction". All this before I'd even set up an account that was meant to happen on the next screen which never loaded.<br />
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Found the site on my other browser, tried the "contact us" at the bottom of the page, the same AI assistant popped up. After explaining, a real customer service joined the chat box and apologised then asked my name so she could look into it, then almost immediately left the chat, with a message saying if I had any other problems I could email them.<br />
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Totally scammed
Review date 2024-02-25 15:40:45
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