I already placed a customer review, please read it, I detailed the entire email exchange with this scam. I am just writing because I also have found their actual address, owner, etc info through a lot of research, so that you can update your info on their site. You have it listed as possible Canadian, but ut is all through China. You cannot get a refund through them (they attempt to disuade you from it repeatedly, even telling you it will be "too expensive to mail them back to them) and have to mail your items back at cost to you the consumer, to China. They offered several small amount refunds to me, in an attempt to disuade, and refused to give a return address for 14 email communications over a week. They even stated at several points they were not sure how to refund me. Here is their owner info, as I have found, after 17 emails back and forth from them:****(I can get screenshots to you if you like, I just do not have that ability on my phone as I am typing this)
I purchased ($99.98) and recieved 2 dresses from this company. One was the wrong color, both were 3 sizes too small, one was missing closures. I emailed them within an hour of reciept and have gotten the run around. Things they have written to me over the last week:<br />
<br />
-I need to pay the return shipping, they feel it will be "too expensive", offered $15 refund, would not give return shipping address. <br />
<br />
-Refused to give return shipping address for a total of 14 email communications, claiming it will be "too expensive" for me. <br />
<br />
-Offered $30 refund. Still refusing to give return shipping address. <br />
<br />
-Said they do not know how to refund my money but would have to check woth a "supervisor" on how to do so. <br />
<br />
-Offered $38, still did not give a return address. <br />
<br />
-They finally gave me a return address and it is a home address in China. Again they tried to disuade me from returning the items.
I purchased 2 items (coming to approximately $100. The items came and niether fit, both were poorly made, one missing closures, the other having an unfinished, uneven hem. Their idea of a large is actually an extra small apparently. I am not exaggerating. I buy large bc I am large busted, I would wear a medium otherwise, and these dresses would only fit someone size 2-4, yet are labelled XL. <br />
<br />
They then informed me that their refund policy was that I pay s&h back to them, stating in the email "it will cost you quite a lot :), so why don't we refund you $15 and call it even" Yes, they put a smiley face after that statement. <br />
<br />
This company is a complete scam.
