If I could give less than that I would. I ordered a flat iron and the thing won't turn on, so their answer was for me to give it to a friend because it was damaged during shipping. Now keep in mind,the package was perfect,not even a scratch on the box. They want me to pay $40 to send the $30 product back to them. They then offered me a $5 refund of which they have now dropped to a $3 refund. This company is a joke and should not be aloud to ship items here.