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DO NOT BOOK WITH JUSCOLLEGE OR ANY POLLEN COMPANY! They go against their own policies and will refuse to refund or transfer trips even if you are still within the cancellation window. I requested to cancel my trip well before the cut off date listed
online and they refused, saying it was too late (it wasn't). Then there's nothing you can really do without a lawyer, their word goes unless you have the legal means to hold them to their own contract. ON TOP OF THIS weeks before we were scheduled to leave for Cancun they switched our flight from San Diego to LAX which is an over 2 hour drive, told us we had to figure out transportation on our own, AND THE FLIGHT WAS PUSHED BACK AN ENTIRE DAY, TURNING A 5 NIGHT TRIP INTO A 4 NIGHT TRIP WITH NO PARTIAL REFUND. Even after our trip was ultimately cancelled due to COVID, they refused to issue refunds. They gave us $500 American Airlines credit that can only be utilized through booking through some other third-party company, and $500 credit to use on a future trip. Meaning if I want to reclaim that $500 I will have to end up spending near another $500 to cover a new trip. Aside from the fact that I refuse to give them another cent, I have since graduated college (since it was 2 f***ing years ago!) and am not eligible to book the majority of their trips since they are specific to certain Universities. DO NOT TRUST THESE SCAMMERS their planning is laughable and they will do anything to cut corners or trick college kids out of their hard earned money!
Data do comentário 2022-01-27 10:01:34
