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I bought, through Alibaba webpage, 100 pet GPS trackers on October of last year (2019) to Shenzhen LCB Electronics Technology Co., Ltd.
I received the 100 GPS on September 2019, so everything was going ok. Rachel (my designated sales contact)
used to answer very quickly my questions.<br />
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For the GPS to work, needs to be link to an APP called "One Tracing". In this APP you can see in a Google Map, where the GPS is (and therefore, where is the Pet!).<br />
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This APP is provided by Shenzhen LCB Electronics Technology Co., Ltd.<br />
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On July 2020, the APP One tracing STOPPED working. Tries to log in, but NEVER SUCCESS.<br />
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So, as you can imagine, if the APP to trace GPS is not working, GPS IS NOT USEFUL IN ANY WAY.<br />
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I contacted on July 2020, to Shenzhen LCB Electronics Technology Co., Ltd. (supplier of the GPS and the APP), and as soon as I told them that I needed their help to fix the app, so my clients could use the GPS as usual. THEY STOPPED COMMUNICATIONS WITH ME.<br />
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they have NO intentions to fix the app, neither refund the money.<br />
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I have elevated this to Alibaba Help Center, but they are not going to even do an offline dispute. So, pointless.<br />
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***IMPORTANT NOTE*** they are not selling anymore pet GPS trackers. They are now selling beauty products.<br />
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!!!!!!!!!!!!!!!!My website with evidence of this scam: <br />
https://scammedbyshenzenlcb.blogspot[removed by editor]/2020/08/how-i-was-scammed-by-shenzen-lcb.html
Bewertungsdatum 2020-12-05 12:40:03
