In a past few days, I have tried to place an order with Vitkac[removed by editor] multiple times but every time they email me saying the order is cancelled.
I have multiple accounts from different providers and to be clear this is not for credit; this is directly from my debit accounts that are all sufficiently funded. I called them and they have no idea how to process anything, they just say it was declined due to some protection system. So much protection, one cannot buy from them. <br />
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I tried with 4 different cards - Visa, American Express (Centurion and Platinum) and MasterCard. ALL DECLINED. <br />
I also ask a friend to do it for me but HIS CARDS WERE ALSO DECLINED - Hopeless!!!<br />
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I contacted customer service and they said I should use PayPal but, guess what…. they don’t offer PayPal on their website!!<br />
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Furthermore, I asked "can I pay over the phone", again, this is not possible. It really is IMPOSSIBLE to buy from them.<br />
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I also suggested I can make a money transfer but they CAN'T secure garments I WANT but they would then have my money - which is indeed what I want to give them for the goods.<br />
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I have travelled and shopped all over the world and I never had such a BAD customer service experience. It’s truly awful and you basically CAN'T BUY anything. <br />
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Worst experience EVER.
