I paid for a car rental in the UAE through this company. As a result, the car was not received; they refused to release it, citing local laws. I contacted the company for a refund. After many days of correspondence with support service robots and incompetent staff who in every possible way delayed the resolution of a completely obvious case, nothing was achieved. They didn’t even send me a response to my numerous requests. I contacted the bank and payment system. After this, there was at least some reaction from this company in the form of a letter, but the money was not refunded, although the fact that the service was not provided was recognized by them. Currently, the company is preventing the refund procedure by protesting my bank's requests. Be careful and don't trust them with your money!