Fake IT / Tech Support


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Feb 8, 2019: Attempting to install new HP printer, had to contact tech support, was somehow misdirected to person who said my computer would not allow installation, needed cleaning up, and required further tech support, which just happened to be available for $99.99. Pay now or hang up without printer installed. I paid, turned over control of my PC to tech who did incomprehensible stuff for TWO HOURS before my printer was finally installed and working properly. Only THEN did I find out I had NOT been online with HP, but a third party outfit who does not respond to my requests for invoice of actions performed. I now believe they simply copied my entire drive for sale in some dark market. Subsequent communication with HP revealed that HP has no record of any contact by me regarding installation of my new printer. None. Nothing. I am now seriously concerned about identity theft as a result.

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