i ordered a custom phone case. it was supposed to arrive is 5-7 business days. it still isnt here. I went on the website and emailed them so that i could find out when my case would be here . no answer. someone else had the same issue and filed a complaint but their complaint landed in my email somehow. i called the number on that lady's email and she said that the case24.com website gave her MY NAME , PHONE NUMBER, and EMAIL ADDRESS!!!!!