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My partner and I booked through Paypal a $99 per person accommodation package for 7 days for 2 people = $198 for Thailand and I could use it within 2 years of date of purchase which was purchased on 25/6/2017. We booked through a lady named ****
*****@travelalot[removed by editor].au.<br />
[removed by editor] was pretty excited that I had 2 years to use our $198 voucher which gave me plenty of time to save up my hard earned cash. Our voucher was sent directly to my email address as soon as I had paid from my credit card via Paypal. In February 2019 my partner and I decided we wanted to book flights and go to Thailand with our $198 prepaid accommodation package. We were looking at going around September 2019 for my birthday. I was gathering information regarding what resort we should go to while watching television.<br />
To my horror when I was watching a Current Affair on channel 9 Adelaide I heard a story about a company called Travelalot scamming people all over Australia including myself and my partner out of thousands and thousands of dollars. I was absolutely sick to my stomach when I watched the story and realized we had been scammed! As soon as I realized I picked up the phone to call Travelalot on **** and the number was disconnected.<br />
I then found my original email correspondence with *** and have since sent **** approximately 4 emails and I have not had any reply. I have contacted Paypal who won't assist me because the transaction is over 180 days.<br />
I have tried ACCC and have been advised to file a scam complaint which I have done.
Review date 2020-01-13 09:59:02
